Our Service to You

The Witham Group is so proud of its heritage and the emphasis it places on the service to all of our customers, whether old or new, big or small. Having recently celebrated over 95 years of trading, we know the importance of having firm standards of operations in place as the cornerstones of a good business and supporting those that work for us and those in our communities.

Personal Approach to Business
As a family business, our excellent paints and coatings are at the heart of our business, but we believe that there is much more to it than that.

We run our business based on trust, honesty and by having a personal approach to all our customers no matter what their query or order is. In the early years this was how we grew our business from a small paint manufacturer in Lowestoft, to become one the UK’s largest independent paint suppliers across the UK.

Whether our paint is used on a lorry or tractor, bus or car, boat or gate, racetrack or factory floor, to us each job is important and we are extremely proud of our paint wherever it is applied. With that pride, comes a responsibility and a genuine care of the products we supply.

We have an extensive level of knowledge and expertise with a portfolio including wet paint, powder coatings and aerosols covering virtually every type of surface imaginable.

Technical Support
Backed by years of experience in providing paints and coatings for industries including; industrial, woodcare and joinery, floor and line marking, decorative, marine and anti-fouling, equestrian, and many other specialists’ products, we offer market leading technical support to our customers.

We also understand that technical support begins before the paint is even applied, Our Technical Support team includes specialists in all areas including:

• Application evaluation and help with finding the right product for the job
• Pre-treatment effectiveness
• Avoidance of waste
• Cleaning
• Problem solving

Trade Shops
We have 3 Paints Shops throughout the UK, Lowestoft, Soham and Lincoln where our team of experts can offer advice on products and associated sundries depending on the job you are undertaking. From professional tradesmen, handymen, to DIY enthusiasts & high end vehicle refinishers our staff will help with your queries and order. Our website also provides information on our paint range and also has lots more products available including spray guns, brushes, knives, masking tapes, decorating materials & safety clothing.

Own Label Products
For many years now we have been able to offer a specialised “Own Label” packaging and labelling service for customers who wish to sell their own brand of paint. Using our in house graphics and design team, we can help businesses and distributors market their own products which have the quality manufactured Witham product behind them. 

Hallmark of Quality
We are proud to be accredited with the British Standard EN ISO 9001. This ensures our entire manufacturing and distribution processes meet the highest standard and provides assurance that the way we do business is recognised as good practice.

NEW BSI 2015 

Show Time
As a way to say “thank you” to our customers and contacts we invite them to our stand each year at the various county shows. With exciting exhibits from the world of vehicles and machinery, we try to make our stand interesting and fun, whilst offering refreshments, friendly hospitality and a chance to catch up with customers old and new. We attend the Suffolk, Lincolnshire and Royal Norfolk shows each year, along with the relevant Agricultural Trade shows, LAMMA and Cereals, as well as other local events where we ensure prospective customers get the chance to find out what we do and how we can help them.



Community Support
For many years now The Witham Group has supported a variety of local causes and charities. In particular we have worked hard to raise thousands of pounds for the Lincolnshire and Nottinghamshire Air Ambulance, along with many other national and personal causes close to the hearts of our staff and their families. From lawnmower races to speedboats, motorbikes to cycling events, we have sponsored customers and colleagues keen to raise money for good causes, using our oil or paint products.






 

 

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